Comments on: Major Destruction To Our Business

By: Sebastien

Sebastien — Fri, 27 Feb 2009 11:46:46 +0000

Oucch! glad everything got sorted. You’re right speaking to a live person is essential and something a lot of people would take for granted.

I learned from your mistake. Thanks or should I say Sorry.

Sebastiens last blog post..Create Your Own Microblogging Group with Flokio.com

By: Karin

Karin — Fri, 27 Feb 2009 01:18:21 +0000

I’ve been with ENOM for 4? years now, and haven’t had a lick of trouble with them. The couple of times I’ve needed to contact support, which were for non-technical issues (since everything’s been working fine, LOL) they got back to me within a couple of hours. For a domain registrar, that timeframe is fine w/ me.

Glad that you have resolved it and moved forward through the experience !! That is awesome.

By: TheSpotter

TheSpotter — Thu, 26 Feb 2009 12:10:17 +0000

Thanks Barbara,

It is a nightmare and a lesson learned! We have actually decided to take it a step further and formed a more solid relationship with Domain Name registrar. Service I mention I’m moving to is under my control now.

It is part of the partnership and will be also part of our business offer to customers, but only after I spend time checking the parent company out and learned that their phone support just as great as their service offerings.

A Win-Win.

By: Andrew Goulding

Andrew Goulding — Thu, 26 Feb 2009 11:13:02 +0000

Welcome back! Andrew Gouldings last blog post..Wouldn't It Be Nice?

By: Barbara Ling, Virtual Coach

Barbara Ling, Virtual Coach — Wed, 25 Feb 2009 16:23:48 +0000

Owies! I feel your pain bigtime and am glad you got your sites back up. My provider, http://www.newwebsite.com , has been sterling now for the 5+ years I’ve used them. I always recommend them.

Barbara Ling, Virtual Coachs last blog post..2 Tier vs. 1 Tier Affiliate Marketing programs

By: Major Destruction To Our Business | Work Online Absolutely Anywhere You Like

Wed, 25 Feb 2009 13:08:29 +0000

[...] Original post by TheSpot-er [...]

By: TheSpotter

TheSpotter — Wed, 25 Feb 2009 12:35:10 +0000

Exactly my point – I was quite happy with NameSecure and even recommended them to my clients – they have been reliable and simply worked – but when issue came up, it shut down my business and nothing I could do but wait.

Not acceptable and my advice to custoemrs is changing in a hurry. I simply can’t recommend them any more after what I had to deal with.

By: Mike Paetzold

Mike Paetzold — Wed, 25 Feb 2009 12:11:04 +0000

Sorry to hear about the problem Alex and yes being able to contact a real person is one of the things we all must look for in amy of the service parts of our business. Things like hosting, domain registration and your autoresponder. Problems with any of these literally shut the doors on our business when the rare thing goes wrong. Most of the time it won't matter but when the problem hits you appreciate those that you can reach. Mike Paetzolds last blog post..Something a bit different - now will it work?