I wasn’t going to write on this topic originally but for some reason my partner and I started to see this issue more and more often occurring:

Customer Makes It IMPOSSIBLE For Us to Provide Customer Service

While it can be due to many reasons, fact still remains and worst of all – it leaves bad impression on that person even though it wasn’t even our fault. Considering that we pride ourselves in providing great customer service to our clients – we are obviously not happy with situation either.

Let me give an example and a fix, that perhaps will apply to some people reading this post, especially if you have requested a support for a product and never got a reply…

Unless you are a WordPress Guru you will run into issues with your WordPress blog that will require external assistance. Even when you know things inside out it is hard to know it all – coding, design, html, php, javascript, ajax among the most common. Sooner or later each and everyone of us will need some assistance but…

How You Ask For Technical Help Greatly Determines If You Will Get It!

.. and no, in this post I do not intend to single anyone out or mock any person ( if you recognize yourself by description, I’m sure it is purely coincedential ) but to simply help both sides: Giving Help And Receiving Help as I was personally on both and can attest how frustrating it can be at times. Our goal here is to establish basics that will save time…